News and FAQs

FAQs:

My tables are missing on iOS. Where did they go?

Make sure you are logged into iTunes with the same apple ID used to purchase your tables originally. There is a 99ยข version and a free version of Pinball Arcade available in the App Store. Make sure you are using the version where you originally purchased your tables.

How does the PS4 discount work?

If you purchased all the tables from Season One individually or through season pack on PS3, you can purchase Season One Basic/Pro on PS4 for 50% off. The discount is currently unavailable in SCEE (European) regions. We have notified Sony and should have it fixed soon.

How do you choose what tables to re-create?

You can help! We listen to a lot of feedback from the community. We want to build tables that are fun and popular, but we also look at rare and hard to find tables. Join the independently run community at PinballArcadeFans.com

I just installed the Pinball Arcade on my new mobile device and all or some of my tables are missing.

This happens because there is a free version of the app and a seperate paid version. Make sure you are using the version that you originally used to purchase your tables.

Can I transfer my purchases to a different platform?

Unfortunately the markets do not share purchase information, the tables are tied to the market of original purchase.

Can you tell me what tables you are going to be releasing in the future?

We are not allowed to discuss what tables we are working on, but we can tell you that we are working on an exciting line-up. Closer to release we often provide hints for the upcoming table pack.

Where can I submit bugs?

You can either send us a message on facebook, post to our wall to see if others are having the same issue, or email us at support@pinballarcade.com, all of those are checked daily.

Why aren't there tournaments for PS4?

There will be soon, we're working on getting them added.

The game is running slow on my computer, what can I do?

If your computer isn't quite powerful enough to run the game at max settings, the configuration menu (selectable by right clicking the game in your library)has many options and adjustments to help boost performance, try turning off post processing, ball reflection, anti-aliasing, and anisotropic filtering until you get a playable framerate.

I am having problems with content I've purchased, who do I contact?

Account issues are addressed by our team at support@pinballarcade.com

Why don't you re-create more EM tables?

While we love all kinds of pinball from every era, as do many of our fans, most people don't seem to be as intrigued by them as they are with solid state tables. That is not to say we'll never release another EM, but it is the reason that those that are in the game are so sparse.

The PS3 version seems to lag a little when I press the flipper buttons, why?

This is a known issue, and it has to do with the way the PS3 renders our game, the best way to reduce the lag is to use"game mode" on your TV if available, and make sure that all video/movie enhancing effects and features on your television are turned off.

I just got a really good score, why is it not showing in the leaderboards?

The leaderboard server updates every few minutes, if your score doesn't show up immediately, don't worry, give it 5-10 minutes and check again.

What's going on with the Wii-U version?

We are still planning to release the Wii-U version of Pinball Arcade, hopefully by the end of the year, we realize that our Wii-U fans are anxious to get their hands on it but it's not quite ready yet, Xbox One has been our main focus and that hurdle is nearly complete.

Will there ever be a 3DS version?

The 3DS is not powerful enough to run the emulation we use in our game, but in the future we may consider porting the scripted tables to the 3DS, if time allows.

What about the linux version you guys mentioned?

We do plan on releasing a version for linux, however the priority of the linux version is low in comparison to the new consoles that we're working on. Once we've managed to release on the major consoles we'll have more time to invest in new platforms.

What about Indiana Jones and The Simpsons Pinball Party?

These are two of the most requested tables out there, after the Addam's Family which we've finally managed to get everything situated for except the kickstarter, which is going well and looks like it will fund. Provided TAF funds, we'll be looking to get another kickstarter-worthy table out there in the future, and both of these are at the top of the list. The Simpsons Pinball Party is much more likely due to the fact that previous attempts to even get a price for the licensing of Indiana Jones haven't beared fruit. If we can find a way to make it happen though, we'd love to bring Indiana Jones to the game as well.